Manage Your Email Preferences & Membership FAQs

•  Prefer not to get the monthly roundup or would like to re-subscribe?
• Update Email Preferences
•  Want to update your billing info or cancel your membership?
  •  If you signed up through a promotion or with another program on the Circus Mobility website;
    • If you paid via PayPal
      • Login to your PayPal account 
    • If you paid via Stripe through the Kajabi customer portal
      • Update your billing info here
    • If you simply wish to cancel
      • Cancel your Parish membership
  •  If you subscribed through the Apple App Store (iPhone/iPad):
  1.  Open the Settings app on your device.
  2.  Tap your name at the top.
  3. Tap Subscriptions.
  4.  Find Circus Mobility and choose Cancel or update your billing details. 
  • If you subscribed through Google Play (Android):
    
    1. Open the Google Play Store app.
    2. Tap your profile icon (top right).
    3. Select Payments & Subscriptions > Subscriptions.
    4. Find Circus Mobility and tap Cancel subscription or update payment info. 

• Looking to pause your account?
  • Contact [email protected] and we'll walk you through your options.

• Purchased a membership but never created your account within the Parish app?
  1. Download/open the app: The Parish App 
  2. From the menu, tap More → Profile → Login → Not registered yet? Sign up.
  3. Enter your name and password, check the box, then click Register.
  4. Hold tight—we’ll manually unlock your membership features within 24 hours.
     (You may also see an auto-message from the app, but that one doesn’t mean your membership is ready.)  

• Join our Community Group on Discord!
  • Connect with other members, ask questions, share wins, and get real-time support from coaches and fellow aerialists. Join Here
    • For easy recognition, consider making your Discord username match your real name or IG handle.  
    • Once you’re inside, you’ll see a quick form to verify your membership. Fill that out, and we’ll unlock all channels for you.
    • If you have any questions, DM our community manager @dancinggirlnicole.

• Already have an account in the Parish app, but the paid content is still locked? 
  
  1. Make sure you're using the email you originally signed up with.
  2. Sign out and sign back in.
  3. Remove and reinstall app. 
  4. Send an email to [email protected] and we'll help you troubleshoot.